- Please make sure to give the BlueBEAT SE a FULL charge (2 hours) before first use.
- Was the BlueBEAT SE charge FULL before using?
- When charging, the red LED will be on, the LED will turn blue when the charge is full.
- Does the LED turn blue when the charge is completed?
- For best battery life, give the BlueBEAT SE a FULL charge, and a FULL discharge. Repeat this cycle known as "exercising" the battery a few times to get the best battery life. On a full charge, the BlueBEAT SE should last for about 4 hours of continuous playback or call time.
- Does the battery of the BlueBEAT SE last 4 hours on a full charge after exercising the battery?
Please contact customer service if the troubleshooting above does not solve the problem.