- Verify the remote is functioning. Do this by pointing it at a camera phone, if you can see the infrared light blink on your phones screen when a button on the remote is pressed, it is functioning.
- Does your camera phone see the infrared light blink?
- If the remote doesn't appear to be working, try changing the battery, it is a CR2025 battery.
- Does the remote work now?
- All of the buttons should work, please try them all.
- Is it only some buttons that do not work, or is it all of them?
Please contact customer service if the troubleshooting above does not solve the problem.