There is no sound / low volume coming from the SonaVERSE SRK

Troubleshooting:
 
  • Make sure the SonaVERSE SRK is powered on, there should be a blue light on the front of the system.
    • Is the SonaVERSE SRK on?
  • You device must be properly connected to the SonaVERSE SRK. The speaker wires should be plugged into the LINE OUT port on the back of the SonaVERSE SRK. Your device should be plugged into the LINE IN port with the supplied AUX cable.
    • Is everything hooked up properly?
  • Try disconnecting everything, and then reconnecting. Make sure all the jacks are clean and free of debris.
    • Does this solve the problem?
  • Turn the volume up on the source device, also turn the volume up on the SonaVERSE SRK with the remote. Try also increasing the bass and treble levels from the remote as well
    • Does this solve the problem?
  • Please try a different media source, and if you have one, a different 3.5 male to male AUX cable.
    • Does the sound come from the speakers now?

 Please contact customer service if the troubleshooting above does not solve the problem.
 

 

 
 
 

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