SMARTmini AUX won't turn on

Troubleshooting:
 
  • To turn on the SMARTmini AUX, press and hold the power button for 4-7 seconds, release once the LED illuminates blue.
    • Does pressing and holding the power button turn the SMARTmini AUX on?
  • If the SMARTmini AUX does not turn on, please try charging it for 2-3 hours.
    • Does charging the SMARTmini AUX allow it to turn on?
  • When the SMARTmini AUX is plugged in to charge the LED will glow red, when charging is complete the LED will turn off.
    • Does the LED glow red when the SMARTmini AUX is plugged in?
  • Try a different USB port if the LED indicator does not come on when plugged in.
    • Does using a different USB port allow the SMARTmini AUX to charge?

 

Please contact customer service if the troubleshooting above does not solve the problem.

 

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