No power, BlueSENSE TRM doesn't turn on (charging)

Troubleshooting:
  • To turn on the BlueSENSE TRM press and hold the power button down for 4-5 seconds until the LED blinks blue once.
    • Does the BlueSENSE TRM turn on?
  • If the BlueSENSE TRM is not turning on, please try charging it for 2-3 hours.
    • Does the BlueSENSE TRM turn on now?
  • Should the LED not illuminate when the BlueSENSE TRM is plugged in to charge, please try a different USB port.
    • Does changing the USB port allow the BlueSENSE TRM to charge?

Please contact customer service if the troubleshooting above does not solve the problem.

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