USA GEAR Suction Mount won't stick to surface

Troubleshooting:
 
  • The USA GEAR Suction Mount should be mounted to a non porus surface such as a window or flat dash. 
    •   What surface are you attempting to mount the suction cup to?
  • To mount the suction cup, make sure the adjustment lever is fully released to the top most position. Place the suction cup over the desired surface, then press the lever down all the way.
    • Does the USA GEAR Suction Mount stick to the surface?
  • Make sure the suction cup and the surface you are mounting to is clean, both can be wipe with a damp cloth and then dried.
    • Will the USA GEAR Suction Mount stay securely mounted now?

Please contact customer service if the troubleshooting above does not solve the problem.