ReVIVE MiniDUO is not receiving power

Troubleshooting:

 

  • If the ReVIVE MiniDUO is not powering on when plugged into a wall outlet, please make sure at least one battery is inserted. The chargers LED lights will only come on if batteries are inserted.
    • Does the LED light come on when at least one battery is inserted?
  • If there is a battery inserted and no LED light, please try a different set of batteries.
    • Does the LED light come on now?
  • Should the LED light still not come on with a battery inserted, please try plugging the ReVIVE MiniDUO into a different outlet.
    • Does this solve the problem?

Please contact customer service if the troubleshooting above does not solve the problem.

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