SonaVERSE O2 does not power on

  • Please make sure that USB power cable is connected to a functional powered USB port on your computer.
    • Do other devices plugged into the same port work?
  • Try the SonaVERSE O2 in different USB ports.
    • Does plugging into a different USB port allow the SonaVERSE O2 to power on?

Please contact customer service if the troubleshooting above does not solve the problem.


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