Sound is only coming out of one side

• Please try the headphones in a different audio device.
  • Does sound still come out of only one side?
• Try plugging a different set of headphones into the BlueBAR.
  • With different headphones is sound still only on one side?
• Make sure the 3.5mm jack is clean and fully inserted into the BlueBAR. Twist the headphones 3.5mm jack while inside of the BlueBAR.
  • Does cleaning and or twisting the audio jack solve the issue?
• Pair the BlueBAR to another device and confirm if sound still only comes from one side.
  • Does sound still only come out of one side if paired to a different device?

Please contact customer service if the troubleshooting above does not solve the problem.