The charging port is of the device blocked while using the USA GEAR VENTMOUNT

Troubleshooting:
 
  • Try to adjust the cradle feet so that it allows you to position your device without block the port.
    • If the feet are slid inward, are you able to lower the phone in the grips to unblock the charging port?
  • Moving the feet in will alow the phone to sit lower inside of the cradle. The USA GEAR VENTMOUNT will provide a secure enough grip to mount your device even without the support of the cradle feet.
    • Does this help?

Please contact customer service if the troubleshooting above does not solve the problem.

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