SB1 Computer Soundbar has bad sound quality


Troubleshooting:
 
  • Make sure that both the SB1 Computer Soundbar and your device are adjusted to a loud enough volume level.
    • Does adjusting the volume solve the problem?
  • Verify that all cables are plugged into the proper ports and that your device completely connected.
    • Does disconnecting any cords or removing from the dock, then reinserting solve the problem?
  • Try using different audio sources to make sure the speaker is functioning correctly, and that the problem is not being caused by your audio device.
    • Does the issue persist even if an alternative audio source is used?
  • Many times the quality of your MP3, WAV, MIDI, WMV, MP4 or other music file can affect the quality of the sound being produced. Please make sure that your music file is to the quality you expect.
    • Is the sound bad with all audio files or only some?