The SideSTREAM will not power on

Troubleshooting:
  • The USB audio connection cable is not securely plugged into an active USB port, inspect and unplug then plug back in.
    • Does disconnecting the USB cord then reinserting the cord solve the problem?
  • Trying plugging the USB cable into a different USB port.
    • Does changing to a different USB port power the speakers on?
  • Your computer ma not be on or is in sleep mode.
    • Was the computer off or in sleep mode?

 

Please contact customer service if the troubleshooting above does not solve the problem.

 

 
 

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