Remote does not work

 
Troubleshooting:
  • Make sure there is a battery inserted inside the remote.
    • Is there a battery and is it properly inserted?
  • Be sure there are no other wireless devices that may be interfering with the remote functions.
    • Does turning off or moving away from other wireless devices solve the issue?
  • Try different buttons on the remote to determine if all buttons are inoperative or if only some are.
    • Do only certain buttons not work or is it all of them?
  • Please try replacing the battery.
    • Does replacing the battery solve the problem?

 

Please contact customer service if the troubleshooting above does not solve the problem.

 

 
 

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