Mama PandaPal is not powering on

Troubleshooting:
 
  • The nose of the speaker will illuminate red when power is being recieved, to turn on the speaker toggle the On/Off switch on the back of the speaker system.
    • Does toggling the power switching make the nose illuminate?
  • If the speaker does not turn on, try plugging the speaker into a different wall outlet, if it still does not power on, please try the speaker with battery power (4 AA batteries).
    • Does using a different wall outlet or new batteries solve the problem?

Please contact customer service if the troubleshooting above does not solve the problem.