Bluetooth enabled device will not pair to the FlexSMART X2 Mini

Troubleshooting:

  • Make sure the FlexSMART X2 Mini is in pairing mode and the blue and red lights are both flashing.
  • Unplug the FlexSMART X2 Mini to power it down and start from the beginning.

Pair a Bluetooth device to the FlexSMART X2 Mini by:

  1. Make sure your Bluetooth device is withing at least 1 meter of the FlexSMART X2 Mini when trying to pair.
  2. Enter pairing mode by holding down the call button.
  3. Continue holding the call button until both the call/end call buttons are flashing (this indicates pairing mode).
  4. Once in pairing mode, select SEARCH on your device to search for the Bluetooth signal output but the FlexSMART X2 Mini.
  5. You will see the name FlexSMART X2 Mini appear in the device list. Select it to pair, if a password or pin is needed enter the numbers "0000". You may have to select FlexSMART X2 Mini and press connect.
  6. When a successful connection has been made the end call button will light up for a hands free connection, and the call button will light up for a audio/music connection. Your mobile device should indicate a connected status.

Please contact customer service if the troubleshooting above does not solve the problem.

 

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