There is no sound coming from the BoomBUDDY

• Please make sure the BoomBUDDY is properly connected to power.
  • Is the nose of the BoomBUDDY illuminated (indicating power)?
• Turn the volume up to an audible level using the control knob (nose).
  • Does turning the volume up solve the problem?
• Verify the AUX cable is plugged in correctly or the that Apple device is properly connected.
  • If you disconnect the Apple device or AUX cable, then reestablish connection, is the problem solved?
• Try testing the BoomBUDDY with another audio source to verify there is not an issue with the device you are using.
  • Can you hear sound when using a different device?
• Volume can be independently adjusted, please try to adjust volume on the device and the BoomBUDDY.
  • Does this solve the problem?

Please contact customer service if the troubleshooting above does not solve the problem.