Phono Preamp EQ producing static/distortion

Products > GOgroove Products > GOGROOVE PHONO PREAMP EQ WITH 3 BAND EQUALIZER
In order for the Phono Preamp EQ to be compatible with your setup, your turntable must have a connected grounding wire. Turntables will NOT function properly w/o a grounding wire connected to the Preamp. The Preamp can be connected to amplifiers, mixers and recording units.The RCA and DIN outputs cannot be used simultaneously. 

Troubleshooting
  • Make sure that the turntable does not already have a built-in preamp in the turntable
    • You would know if you did if your receiver or amp has an input labeled PHONO
  • Ensure that the needle to the turntable is not damaged as this can cause the lacking in bass
    • Check for visible damage such as jagged edges or bending of the needle head.
    • You may also need to adjust the counterweight on the needle to better the audio.
      • In order to do this, reference the manufacturer's guide to safely follow the procedure and not damage the needle in the process.
  • Check to make sure the GND wire is tightly wound around the GND screw
    • If you have a turntable with no GND wire, then it will not be compatible with the Preamp EQ
    • Contact your turntable’s manufacturer to see if a GND wire could be connected
  • Try adjusting the INPUT GAIN and MONITOR LEVEL knobs until the static/distortion is fixed
    • Does this resolve the issue?
    • Note that if the Clip Indicator light is blinking rapidly, you will need to turn DOWN the Input Gain level to avoid distortion 
  • Ensure that all cables are functioning properly
  • Try using a different power source as the outlet may be outputting incorrectly
    • Does plugging in a new power source resolve the issue?

Please contact Customer Support at support@accessorypower.com if the above troubleshooting does not resolve your issue


Article ID: 2755, , Modified: 11/20/2023 at 12:18 PM

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