GTV Headset does not power on/won't hold a charge

Troubleshooting:

• The GTV Headset can be charged with one of the included AC power adapters. Please ensure that all connections are secure.
  • Does the headset charge now?
  • You will know it is charging when there is a RED LED light on
• The power adapter is not proprietary to the headset. If possible, please try using an additional micro USB cable with the headset.
  • Is the headset accepting a charge with an alternate cable?
• Please try plugging the power adapter into another outlet or power strip.
  • Does changing the location allow the headset to charge?
• Please try multiple outlets with the A/C adapter.
  • Does another outlet allow the headsets to charge?
• Make sure there is nothing blocking the charging port to the headset i.e. dirt and dust
  • If you find something blocking the port:
    • Turn off the headset and use a can of compressed air or bulb syringe to clean out the charging port
    • Blast a few short bursts and see if any dust/dirt falls out
  • Does cleaning the port now allow you to charge the headset?