iPod Touch 4th Generation doesn't seem to dock

Troubleshooting:
  • The Apple iPod Touch 4th Generation will fit. The bottom of the 4th Generation Touch is slightly curved. Please insert the iPod onto the connector at an angle matching the curved angle of the USB port. It may be slightly more difficult then other iPod's to insert, but it will fit.
    • Are you now able to get your iPod to dock?

 

Please contact customer service if the troubleshooting above does not solve the problem.

 

 
 

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