- Be sure the ReVIVE GOCHARGE is switched to the ON position.
- Is the ReVIVE GOCHARGE switched on?
- Try the ReVIVE GOCHARGE with an OEM cable instead of the cables that were provided.
- Does using the cable that came with your device to be charged work?
- Make sure the device you are attempting to charge meets the power requirements that the ReVIVE GOCHARGE is able to output.
- Check your owners manual against the manual of the ReVIVE GOCHARGE, are the requirements of your device more or less then the ReVIVE GOCHARGE?
- Larger devices such as tablets may not be able to charge.
- If using a large device, try something smaller, does the smaller device receive a charge?
Please contact customer service if the troubleshooting above does not solve the problem.