ReVIVE GOCHARGE is connected to the AC outlet to charge but will not power my USB device.

Troubleshooting:
 
  • AC power does not support dual USB charging. While charging the ReVIVE GOCHARGE you will be unable to charge devices via it's USB power.
    • Will the ReVIVE GOCHARGE work when you are not charging it?
  • Allow at least a 15 minute charge before disconnecting the ReVIVE GOCHARGE, then slide the power switch on and connect a USB device to charge.
    • After charging the ReVIVE GOCHARGE, switch the power on then connect a device, does it being to charge?

Please contact customer service if the troubleshooting above does not solve the problem.

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