Troubleshooting: 
  • Plug the AC wall adapter into the back of the BlueSYNC STW and plug the other end into a AC wall outlet. Press the power button on the side of the speaker.Does the speaker turn on?
  • If the speaker does not turn on, try pressing the power button on the remote. Does the speaker turn on now?
  • If no power still, unplug the speaker and try plugging it into a different wall outlet. Does the speaker receive power now?