Sound coming from the SonaVERSE UTR is distorted

Products > GOgroove Products > SONAVERSE UTR
Troubleshooting:
 
  • Many times the quality of your MP3, WAV, MIDI, WMV, MP4 or other music file can affect the quality of the sound being produced. Please make sure that your music file is to the quality expected.
  • Are all songs being listened to distorted with static or only some of them?
  • Please make sure that your MP3 file size and quality are to your expectations. Sometimes a small file will distort at high volume. Using high quality MP3 files that are larger in size will provide better sound quality.
  • Does playing different file sizes yield different results?
  • Please try turning the volume down on your computer, and then on the SonaVERSE UTR until there is no more distortion.
  • Does turning down the volume solve the problem?
  • The Satellite speakers can be used in soundbar or separate configurations. Slide to connect or disconnect. Avoid pressing the speaker grills.
  • Does setting up in different configurations change the distortion?
  • Keep your audio device at 80-90% volume for best sound transmission.
  • Allow 8 hours playtime for speaker wear-in for best sound.
  • Does this clear the audio now?
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Article ID: 2504, , Modified: 10/11/2018 at 3:19 PM

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