Cellular Device is not charging

Products > ReVIVE Series Products > LED DESK LAMP WIRELESS CHARGER
Troubleshooting:
 
Wireless charging currently only works with device that have Qi wireless charging capabilities.
 
  • What is Qi?
  • Qi is an open interface standard that defines wireless power transfer using inductive charging over distances of up to 4 cm, and is developed by the Wireless Power Consortium. The system uses a charging pad and a compatible device, which is placed on top of the pad, charging via resonant inductive coupling.
Below are the current devices that are able to use Qi charging.
 
  • Apple iPhone: 8, 8 Plus, X.
  • Samsung Galaxy: S9, S9+, Note 8, S8, S8+, S7, S7 Edge, Note 5, S6, S6 Edge.
  • LG: V30, G6 (US version only), G4 (optional), G3 (optional)
  • Microsoft Lumia: 1520, 1020, 930, 929, 928, 920.
  • Google Nexus: 4, 5, 6, 7 (2013)
  • BlackBerry: Priv.
 
In most instances, large case on phones will have to be removed in order for the Wireless charging lamp to work.
  • Please remove your phone's case if it is not charging properly.
Article ID: 2496, , Modified: 9/18/2018 at 5:18 PM

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