SonaVERSE UB2 does not power on

• Please make sure that the USB power cable is connected to a functional powered USB port on your computer.
  • Do other devices plugged into the same port work?
• Try the SonaVERSE UB2 in a different USB port.
  • Does plugging into a different USB port allow the speakers to power on?
• Try using an AC Wall Adapter to see if the speaker receives power.
  • Do the UB2's finally power on?

Please call Customer Support at 1.866.796.7324 should the issue persist.