No power when Infiltrate KNL Keyboard is plugged in

Troubleshooting:

  • While your computer is running, insert the USB plug. The drivers will automatically install; after being notified that the driver installation is complete, the keyboard is ready to use.
    • Does your computer recognize the keyboard?
    • Does it power on?
  • Try plugging the keyboard in to another USB port
    • Does changing to a different USB port power the keyboard on?
  • The USB connection cable may not be securely plugged into the active USB port, inspect and unplug then plug in
    • Does disconnecting the USB cord then reinserting the cord solve the problem?
  • Try restarting the computer with the keyboard plugged in.
    • Does your computer recognize the keyboard now?

If a recent Windows 10 update has caused your keyboard to no longer be recognized and/or does not power on, please try the following:



For all other further support, please contact our Customer Support team at support@accessorypower.com