How to eliminate static from the Preamp

Troubleshooting

Please ensure that the ground wire is securely wrapped around the GND screw. Keep turning the screw until you are able to wrap around your wire and tightly secure.
- Is your ground cable tightly secured to your turntable?
Please make sure the record player does not already have a Preamp.
- Does your turntable already have a preamp?
Static could mean there is bad power to your Preamp. Please try a different outlet for power?
- Are you able to hear clear audio now?
There could be bad cables connected to the Preamp. Please try different input/output cables if the issue persists.
- Does changing the cables help clear the static?

Please call Customer Support at 1.866.796.7324 should the troubleshooting not resolve the issue.

Article ID: 2475, Created: 7/20/2018 at 11:36 AM, Modified: 11/20/2023 at 12:36 PM