Before attempting to pair the BlueSYNC BBR speaker to a bluetooth capable device, please ensure to physically remove the 3.5mm AUX cable from the back of the speaker. When the cable is connected to the speaker, even if nothing is connected on the other end, it will default to the AUX connection and will NOT allow the speaker to go in to pairing mode. 

Pairing a Bluetooth device to the BlueSYNC BBR:

 
  1. The speaker will go in pair mode automatically when turning on the speaker using the volume knob.
  2. Make sure that the Bluetooth device to be paired is within at least 3 feet of the speaker when trying to pair.
  3. With the BlueSYNC BBR  in pairing mode, access the Bluetooth settings in your Bluetooth enabled device and select SEARCH/SCAN FOR DEVICES. The device will begin to search for a Bluetooth signal.
  4. The name “GG-BLUESYNC-BBR” will appear in the device list. Select it to pair, and if a password or PIN is needed enter the numbers “0000”. If needed, select “GG-BLUESYNC-BBR” and press “CONNECT”.
  5.  When successful, your Bluetooth enabled device will indicate that it is connected to the BlueSYNC BBR.
  6. Select your desired media to be heard, press play, and enjoy!
 
Please contact customer service if the troubleshooting above does not solve the problem.