Connecting the Preamp to a turn table

Troubleshooting: 
 
  • Please ensure you connect your turntable to the RCA IN ports L and R.
    • Where you able to connect your turntable?  
 
  • Connect the ground wire from the turn table to the GND screw.
    • Is the ground wire about to be connected?  
 
 

Please contact customer service if the troubleshooting above does not solve the problem.