- Please ensure volume on the audio source is tuned to 90% of its maximum capacity.
- Are you able to hear sound now?
- Please ensure that the volume on the headsets is turned up. This can be done by using the volume up and down buttons on the headset.
- Was the volume on the headset itself turned down?
If the transmitter's reset button was inadvertently pushed or if the above steps do not resolve the issue please review our help article titled: Headset Re-Pairing Instructions (full system reset and repairing)