- Make sure the PowerUP DV2 is fully inserted into the DC outlet. Please remove, then reinsert the transmitter, gently apply forward pressure until it stops.
- Does the PowerUP DV2 power on now?
- Try the PowerUP DV2 in a different DC outlet or different vehicle
- Does it work in a different outlet or vehicle?
- Check the tension of the contact by pressing the metal tip down into the barrel.
- Does the contact tip spring back out?
Please contact customer service if the troubleshooting above does not solve the problem.