No sound coming from ENHANCE GX-H4 Gaming Headset

Troubleshooting:
 
  • The ENHANCE GX-H4 Gaming Headset should be plug and play, if you plug the headset in and get no sound, please unplug the headset and plug it back in.
    • Does the headset work now?
  • Make sure the sound on your computer is turned up as well as turning the volume up on the control pad of the headset.
    • Does turning the volume up solve your troubles?
  • If you're still not getting any sound, please try plugging the headset into a different 3.5mm microphone plug on the computer.
    • Do you hear sound now?
  • If you're still not getting any sound, please try the headset on another computer.
    • Does the headset work when plugged into a different computer?
 
Please contact customer service if the troubleshooting above does not solve the problem.

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