BlueVIBE FXT is not powering off?

BlueVIBE FXT is not powering off?
 
The BlueVIBE FXT was designed with compact features and with water resistant technology. Due to these features, the buttons sit closely together, covered by a rubber cover for water resistance. Please make sure that only the power button is being pressed.
 
Did this allow you to power off the BlueVIBE FXT?
 
Please contact customer service if the troubleshooting above does not solve the problem.