The LED lights do not pulse to the bass

• There is a Pulse Button on the front of the speaker, underneath the Bass Knob. Make sure this button is activated.
  • Does pressing the button allow the speakers to pulse now?
• Please Make sure the Bass / Equalizer knob is turned to max, otherwise the LED lights may not pulse to the bass.
  • Does turning the  Bass / Equalizer knob to the max allow the lights to pulse?

Please contact customer service if the troubleshooting above does not solve the problem.