- Make sure your device is able to support the card being used, consult your device's owners manual if you are unsure.
- Does your device accept the memory card type purchased?
- Most devices use the standard microSD, miniSD, or SD card sizes, however these are not interchangeable. If a device uses a microSD a miniSD or SD card will not fit, and vice versa.
Please contact customer service if the troubleshooting above does not solve the problem.