Memory card does not fit into my device

Troubleshoot:
  • Make sure your device is able to support the card being used, consult your device's owners manual if you are unsure.
    • Does your device accept the memory card type purchased?
  • Most devices use the standard microSD, miniSD, or SD card sizes, however these are not interchangeable. If a device uses a microSD a miniSD or SD card will not fit, and vice versa.

Please contact customer service if the troubleshooting above does not solve the problem.

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