Cannot connect cradle to USA GEAR DASHMOUNT neck

 
Troubleshoot:
 
  • Please be sure that you are aligning the cradle connecting slot and neck connector correctly.
  • Make sure that you have adjusted the chosen neck and angle that allows for the connection to be made.
  • Both necks are fully articulating and can be moved.

Please contact customer service if the troubleshooting above does not solve the problem.