Callers hear echo with hands free

• If a caller says they hear an echo while you are using the hands free feature, it could be their voice bleeding back into the microphone of the FlexSMART X5. When on a call, try turning down the radio volume so the callers voice does not bleed back into the microphone.
  •  Does turning down the radio volume while on a call eliminate the echo that is experienced?

Please contact customer service if the troubleshooting above does not solve the problem.