ENHANCE Mood Light remote is not working

Troubleshooting:
 
  • If the ENHANCE Mood Light remote is not working, please remove the battery and reinsert it into the remote.
    • Does the remote work now?
  • If the remote is still not working, please try changing the battery for a new one. the remote takes a CR2025 battery.
    • Does changing the battery solve the troubles?
 
If the troubleshooting above does not solve your problem, please contact customer service.