- When the ReVIVE PowerUP NG1 is plugged into a wall and receiving power you will see the "Grounded" and "Protected" LED's illuminate.
- Do these two LED's come on when you plug the ReVIVE PowerUP NG1 into an outlet?
- If the LED's are not illuminated, please try plugging the ReVIVE PowerUP NG1 into a different outlet.
- Does the LED's illuminate now?
Please contact customer service if the troubleshooting above does not solve the problem.