BlueSYNC WUD will not power on

Troubleshooting:
 
  • Please make sure the BlueSYNC WUD has been fully charged for two hours.
    • Have you charged the speaker?
  • To turn the speaker on, turn the knob on top of the speaker clockwise,
    • Does the speaker turn on when the knob is turned?
Please contact customer service if the troubleshooting above does not solve the problem.