GX M1 mouse buttons not working

Products > Enhance Products > EN-GXM1
Troubleshooting:
  • There are a few different buttons on the GX-M1 gaming mouse. They include a DPI button in the center of the mouse which will adjust how sensitive the mouse is to movement, as well as back and forward buttons on the side of the mouse.
    • When clicking the DPI button, does your mouse become more sensitive to movement?
  • If you press the back and forward buttons and they are not working, they may not be programmed for the game you're using or have no effect.
    • Try different games or internet browsers for the back and forward buttons, do they work now?

Please contact customer service if the troubleshooting above does not solve the problem.