SonaVERSE EDG does not power on

Troubleshooting:
 
  • Please make sure that USB power cable is connected to a functional powered USB port on your computer. When power is going to the speakers, the blue lights will be illuminated on the speakers.   
    • When the speakers are plugged into a USB port, do they power on?
  • Try the SonaVERSE EDG in different USB ports, also try a AC USB adapter if you have one.  
    • Does plugging the speakers into a different USB port or AC USB adapter power them on?
  • Make sure the Mini USB cables which connect each speaker to one another are properly connect. Unplug them and them plug them back in securely.
    • Does this solve the problem?

Please contact customer service if the troubleshooting above does not solve the problem.

 

Add Feedback