SonaVERSE LBR does not power on

Troubleshooting:
 
  • Please make sure that USB power cable is connected to a functional powered USB port on your computer or to the included AC USB adapter.
    • Do other devices plugged into the same USB port work, what about if you plug a device into the included AC USB adapter?
  • Try the SonaVERSE LBR in different USB ports and try a different AC USB adapter if you have one available.
    • Does plugging into a different USB port allow the SonaVERSE LBR to power on?  

Please contact customer service if the troubleshooting above does not solve the problem.